In cybersecurity, we offer not just products, but trust and expertise. In this special interview conducted as part of the Future of CISO Summit 2025, Detech CTO Gürer Önder shared Detech’s value-added distribution approach and how this approach directly impacts customer satisfaction. Value-Added Distribution and Technical Strength Detech bases its journey in the sector not just on building a product portfolio, unlike traditional distribution; but on providing the full implementation, integration, and technical support for these products with its own expert staff. This approach ensures that business partners and customers can position solutions with confidence. From Product Sales to Service and Integration Focus As Gürer Önder emphasizes, a security product alone is not enough. The real differentiator is the right architecture, the right integration, and sustainable technical service. Detech does not include any solution in its portfolio that is not fully implemented and adopted in the field. This means high customer satisfaction and low user churn. Proactive Approach to AI Security As artificial intelligence rapidly advances, the security of these systems is still in its maturation phase. Detech adopts an approach that aims to lead the sector by being an early adopter of this gap with its strategic solutions positioned in the field of AI security in Turkey. Operational Advantage with All-in-One Platforms At this point, our strategic technology partner Cynet and Cynet Eastern Europe Regional Sales Manager Michele Barbiero explained how organizations can achieve greater visibility, manageability, and faster action with a single XDR / All-in-One platform instead of complex security architectures. As Detech, our goal is not just to provide technology to institutions, but to be a long-term security partner.
