In cyber security, we offer not only products, but also trust and expertise.
In this special interview conducted as part of the Future of CISO Summit 2025, Gürer Önder, CTO of Detech, shared Detech's value-added distribution approach and how this approach directly impacts customer satisfaction.
Value-Added Distribution and Technical Strength
Detech bases its journey in the sector not only on building a product portfolio, unlike traditional distribution, but also on providing the full implementation, integration and technical support for these products with its own team of experts. This approach enables business partners and customers to confidently position the solutions.
From Product Sales to a Focus on Services and Integration
As Gürer Önder emphasises, a security product alone is not sufficient. What really makes the difference is the right architecture, the right integration and sustainable technical service. Detech does not include any solution in its portfolio that is not fully implemented and owned in the field. This translates into high customer satisfaction and low user churn.
Proactive Approach to AI Security
As artificial intelligence rapidly advances, the security of these systems is still in its infancy. Detech has adopted an approach that aims to steer the sector by identifying this gap early on through its strategic solutions positioned in the field of AI security in Turkey.
Operational Advantages with All-in-One Platforms
At this point, our strategic technology partner Cynet and Michele Barbiero, Sales Director for Cynet Eastern Europe, explained how organisations can become more visible, more manageable and able to take faster action with a single XDR/All-in-One platform instead of complex security architectures.
At Detech, our goal is to:
Not just providing technology to organisations, but becoming a long-term security partner.